You can cancel or change your order within [ 24 hours] of placing it as long as it has not already shipped. If you want to cancel or change your order, you can do so through our Tracking portal [link]. [Note: You may need to have the “Cancel” option

<span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">You can cancel or change your order within [ 24 hours] of placing it as long as it has not already shipped. If you want to cancel or change your order, you can do so through our Tracking portal [link]. [Note: You may need to have the &#x201C;Cancel&#x201D; option activated in Order Management to support automated cancelation]. You will also have the option to cancel your order within your confirmation email. You may also contact our customer service team at [nutrsupport@ thenutr.com]. Please include your order number and the reason for cancellation in your message. NB: Orders can only be canceled before they have been dispatched. If your order has already been shipped, please refer to our return policy for further instructions.

How do I cancel my order?

Please check your email and look for our shipping confirmation email. You will be able to track the order on our website!

Please check your email and look for our shipping confirmation email. You will be able to track the order on our website!

Shipping confirmation

Nutr 

Here you will have the guidelines on how to follow up  on your order till it gets to your door step

Track my order

What is your shipping policy?

Where do you ship?

What’s the voltage and watts?

Will I need to soak the nuts/seeds overnight?

Do I have to use the “hot” function for soy milk?

Is Nutr dishwasher safe? How do I clean it?

Is warm nut milk okay to drink?

How long is the milk good for?

Does it matter what kind of oats I use in the Nutr?

What if I have a defective product?

How do I pick the right size?

Can I use any individual or mixed nuts in the Nutr Machine?

Will I need to strain the milk before drinking it?

Can I use the Nutr Machine for other uses beyond simple nut and plant-based milks?

Is it really just nuts and water to make nut milk?

My product shows some discoloration, what should I do?

How to file a claim if my order is missing?

Do you charge a shipping fee?

How long does shipping & handling usually take?

What if my package gets lost or arrives damaged?

Is anything recyclable when my package arrives?

Shipping Policy

Are there any return fees?

What if I want to return a product?

How do I return an item?

What items can be returned?

Return Policy

Do you have any discounts? (still need to build)

Do you have a referral / loyalty program?

What settings does the Nutr Machine have?

What size is the Nutr Machine?

Warranty Policy

What is your full shipping & returns policy?

Refund and Exchange Policy

How to Use the Water Boil Setting

How to Use the Self Clean Setting

How to Toggle Between Settings

How to Use the Room Temp Setting

How to Use the Hot Setting

How to Use the Warm Setting

How to use your Nutr Machine

How to be a Nutr Brand Ambassador?

How much can I earn from this product?

Can I promote the machine on my additional TikTok account and on my other social media account?